The Trust Score

Stars alone can mislead

A perfect 5.0 from 10 guests is shakier than a 4.8 from 250. More reviews mean more certainty — so they shouldn't count the same.

How we calculate it

We pull every rating toward a neutral baseline. The fewer the reviews, the stronger the pull; the more reviews, the closer the score stays to the real average. It's a Bayesian average — the same idea behind IMDb's Top 250.

• R — the average rating (0–10)
• v — the number of reviews
• C — the neutral baseline (a typical place)
• m — how many reviews it takes to outweigh the baseline

The BOOK / SKIP line

The Trust Score runs from 0 to 100. The verdict flips at 70.

70 or higher is a BOOK; below 70 is a SKIP. A place with no reviews sits exactly on the line and moves up or down as reviews come in.

See it in action

Same stars, very different trust — because the review count matters.

We also show confidence

Alongside the score, we show how sure we are — from very low (a handful of reviews) to very high (hundreds). The score tells you how good; the confidence tells you how certain.